Texas State CS  > Labs > Help Request

Help Request

Please visit the HELP page to see if your question isn't already answered there before you send us a request.

To request assistance with any CS accounts; report problems using any of our facilities; or make comments, complaints or suggestions regarding the use of the CS labs please fill out and submit one of our Help Request forms. If you are reporting a problem or requesting help, provide as much information about the problem as possible so that we can more ably assist you.

Password Reset

The cs online password reset system is now available at http://www.cs.txstate.edu/labs/password. This system allows online password reset for Linux and MySQL accounts. If you want a reset of your Linux or MySQL account password please go to http://www.cs.txstate.edu/labs/password
For new Linux or MySQL accounts and for other CS lab accounts use the forms below.

Student

If you are a student using the Computer Science lab facilities and need assistance with Computer Science generated accounts or have requests, questions or suggestions relating to our lab facilities and services, please use the Student Questions / Suggestions Submit Form.

Faculty

If you are a faculty or staff member and need to report a problem or have questions, suggestions, or requests relating to classrooms, software, hardware, office or class needs, etc., please use the Faculty Questions / Suggestions Submit Form.

Lab Staff

If you are a lab staff and need to report a problem or have questions, suggestions, or requests relating to classrooms, software, hardware, office or class needs, etc., please use the Lab Staff Questions / Suggestions Submit Form.